More Reasons to Drive into Digital

        In a recent survey by PwC, only 28 percent of the transportation industry can claim a high level of digitization today. Fortunately, embracing innovation has always been at the forefront of Willy’s Trucking Service. This is why we are pleased to announce that we will be implementing a new computer software system, Transport Management Software, or TMW. The TMW shipment management system will enable us to greatly improve the visibility of key data that helps to deliver our customers’ freight with greater efficiency and reliability. The advantages of digitization are many, including:

  • More Efficient

The new system has the capability to supply superb performance in the amount of energy that we use when printing and performing other office functions. The new system contributes to a more productive and environmentally friendly office overall.

  • More Productive

Our old systems had a tendency to be unproductive. There were unacceptable levels of redundancy in tasks and connectivity. The time delay between data entry and actually printing the documents that are needed prior to the freight leaving our dock was a deterrent to productivity. The new system does not suffer from this disadvantage.This will improve overall productivity in the movement of freight.

  • More Secure

The new systems will allow computers to benefit from additional protection by making sure that they have the latest defensive solutions that will help limit the threat posed by hackers and malicious software.

  • More Speed

The new system will allow customers faster access to the information required relating to their shipment, billing and invoicing. Greater overview of a shipment’s progress through the freight system is something many customers have been asking for.

  • More Environmentally Responsible

The new system will allow us to become as paperless as possible through electronic manifests, BOL’s and digital signature capture for POD’s greatly reducing our impact on the environment.

As we work through any potential integration issues and become accustomed to the new system we would like to thank all of our customers, vendors and employees for their patience and cooperation as we work to provide improved service.

 

Best Practices for Successful Freight Delivery

Best Practices for Successful Freight Delivery

Choosing the right Company to ship your freight with should always be about the quality of service you expect. The fact that we have been in business for 10 years tells you we have had a lot of practice in shipping and receiving and once your order is placed with us, you know it is going to be in good hands. Here are a few simple things you can do to assist us in making sure your shipment arrives on time, in the correct location and in the best condition.

Ensuring your freight gets to you.

  • Calling in your order early in the day -This is very helpful for us to arrange for a pickup. One customer scrambling to get in a shipment last minute can possibly result in multiple other shipments being delayed.

 

  • Collecting specific information- Collecting detailed shipment information really covers a lot of things. It helps us decide the type of equipment needed, when it’s going to be ready for pickup, and who we need to talk to at the shipping office. Knowing who to call if and when we need to confirm details about shipments also helps us be more efficient.

 

  • Knowing your expectations- If you need a shipment delivered by 6:00 AM, it’s helpful for us to know that. Take the time to share the detailed information so we can meet and exceed the expectations.

A good percentage of service failures are the result of missing information and details that could have ensured perfect delivery. Even though it takes a few minutes to answer the same questions every time you call, having your shipment delivered to the right destination at the right time with the right equipment is totally worth it!

Company News: Willy’s Trucking Service has expanded into Northern British Columbia

As of April, 2016, Willy’s Trucking Service’s will beginwillys_trucking_map_2016_a providing service into the following areas:

Fort Nelson

Charlie Lake

Fort St. John

Hudson’s Hope

Chetwynd

Tumbler Ridge

Dawson Creek

Pouce Coupe

And continuing our service into:

Peace River

Grimshaw

Grande Prairie

Valleyview

Fox Creek

Whitecourt

Edmonton

Calgary

We would like to extend our thanks to everyone in the Peace River region and beyond who have been working so hard to make this expansion possible. We are very excited as a team and as a Western Canadian, locally owned company to bring this expansion into fruition.