Worry Less about Employee Retention, Focus More on Employee Happiness

Do you know how long Jane Doe will work for your company? Are you worried about how long John Doe will be a part of your team? Employee retention can weigh heavily on a business owner and is one of many facets of a highly functioning business.

When considering long term success there are many avenues to consider instead of employee retention but it all boils down to what makes your employees the happiest. Making employees happy can lead to benefits for your bottom line as well: the companies on the list of the Fortune 100 Best Companies to Work for in 2014, showed a 22.2 percent increase in revenue. A study out of the University of Warwick showed that employees when happy had a 12 percent increase in productivity. Employee happiness spreads into the company’s culture and helps everyone to succeed.

Tips for Increasing Employee Happiness

  • Don’t require a life sentence. Avoid talking to your employees as if you expect them to stay with the company forever. This can create bitterness. Rather than make your employees feel indebted to you, this strategy can backfire and cause them to look for a new job.
  • It’s not all about the paycheck. Employees are motivated by money but this is not the only motivating factor. Do not underestimate the power of an encouraging word or compassion in a time of hardship.
  • Get feedback from employees. Encourage a work culture in which employees can speak up about their grievances without fear of retribution. It is impossible to make employees happy unless you know what is causing their unhappiness. If suggestions are difficult to come by you should implement a survey of your employees. Kept in an anonymous way, your employees will feel good about speaking up and it will lead you to new solutions.
  • Use communication whenever necessary. Employees should be informed about when a new work policy is going to affect them. When you announce policy changes or work hours ahead of time, employees will appreciate when you are being forthright.
  • Work-life balance is necessary. Your employees need to take time off. It is unhealthy for someone’s existence to be encompassed entirely by their working life. Employees have family, friends and themselves to take care of. If employees are not taking care of themselves this can lead to burnout and even more missed time.
  • Use trust. Trusting your employees is necessary. When your employees need to take a sick day, believe them. If they are reliable give them a chance to earn your trust. When you stop micromanaging every action by every employee this will gain you valuable time.
  • Ask your employees about their goals. This will help you gain knowledge about what they want to achieve during their time working for you. This will allow you to place your employees where they are most comfortable. If your employees are comfortable with their tasks, they are more likely to be happy and productive.
  • Support your employees. Thinking back on your own working life, it is likely that you remember the times that you had a mentor at work. Having someone to turn to who sees your promise and knows how to support you will make all the difference. Work with your employees to achieve their goals and see how your employees will appreciate you.

Willy’s Trucking embodies the culture of employee happiness. We understand that it is feeling supported and not controlled that leads to a happy and successful employee. Take it from the words of Willy’s Trucking owner Bernard Dyck, “People can join our mission and be a part of what we are doing here. They should never feel controlled. It’s not about us, it’s about the employee and their life”.

It wouldn’t be a celebration without an awesome give-away, would it?


Last weekend Willy’s Trucking Services celebrated a milestone with our social media- we hit 2000 Likes on our Facebook page!

Well, we all know it wouldn’t be a marketing milestone without a sweet give-away to go along with it… That’s why we partnered with Travel Gurus in Edmonton to give all of our friends a chance to win $250 worth of travel credits and a Go-Pro!!

Head on over to our Facebook page for more information!


End of the Year Letter: Willy’s Trucking Services 2016

When reading this years end of the year letter by Google’s CEO, Sundar Pichai, one paragraph really resonated with myself and Bernard. “In many ways, the founding mission of Google back in ’98—“to organize the world’s information and make it universally accessible and useful”—is even truer and more important to tackle today, in a world where people look to their devices to help organize their day, get them from one place to another, and keep in touch.“ As a transportation company that operates in logistics and daily routes, we may not have the details of products in common with a tech giant like Google, but we see a similarity in an importance in company vision. Google’s vision back from 1998 has endured and even as much as Google has evolved, they have always remained the same in what they aim to provide for their users.

Staying true to our company vision allows us to hold steady through uncertain economic times, unpredictable markets and everyday trials and tribulations. As we reflect on 2016 and stare headlong into 2017 we wish to pay tribute to some of our rewarding moments of company growth, community involvement and collaboration within our team.

2016- A year of breaking new ground, building upon what we harbour and reaching out to those in need.

May 2016- In what was the worst year for many Fort McMurray, Alberta residents, it was also a year of seeing what the province of Alberta is undoubtedly made of. Alongside dozens of other community leaders, Willy’s Trucking Services assisted in lending our services to help deliver much-needed goods to evacuees. Our depot managers reached out to Bernard and I right away to organize vans and trailers, drivers and volunteers to deliver thousands of donations collected from the Peace River region. We couldn’t have been more proud of our team!

May 2016- A much-anticipated opening of Willy’s Trucking Fort St. John also took place in May of 2016. Taking our time to find Jim Lequire to operate the F.S.J branch has proven to be well worth it as Jim consistently brings his genuine nature, work ethic and enthusiasm to the workplace. We are delighted to drive into 2017 advancing our growth in the Fort St. John region and beyond.

July 2016- Part of successfully expanding your company is ensuring the development happens without a strain on your team that already exists. Enthusiastically, in the summer of 2016 Willy’s Trucking welcomed Roland Krebs into our organization in Edmonton. Roland has transported years of experience, expertise in client relations and business development and an overall great personality to the Operations team. Enlisting Roland was assuredly a highlight to 2016.

A few more events to be noted:
-Social media success: in January of 2016 our Facebook page hit 1000 “Likes”. We are pleased to share our story with the public and look forward to connecting with more people online in 2017.
-5 Years of Grande Prairie Chamber of Commerce members: Shelly Sorensen and Alan Krahn accepted a certificate on behalf of the company for 5 years of Membership with the Chamber of Commerce in Grande Prairie. Thank you for a great 5 years and more to come, Grande Prairie!
-Company Campout 2016: In August we held our annual Company Campout. Many of our personnel and their families joined us to celebrate a Canadian summer including some swimming, fishing and BBQ’ing some of the catches of the day. Looking forward to more festivities with the Willy’s Trucking team in 2017!

Best regards, Willy Schmidt and Bernard Dyckvision-statement-pic

4 Reasons We Use Social Media As A Communication Tool

Your business has probably already figured out that using Facebook for marketing is essential in 2016, but what about within the company? At Willy’s Trucking Services, we are a big fan of utilizing social media as a communication tool within our organization. Here’s why:facebook-logo

– Communication in multi-location organizations is not always easy. Different geographical areas, crunch time at different times of day, time zone differences; these all present challenges. Facebook was suggested by one of our team leaders quite some time ago as a means of communication, and was actually implemented as a private Facebook group with our team leaders. More recently, a private group was also created and is available for everyone employed by our company. Between the two Facebook groups we find that a lot of general business information is shared and seen by everyone as they have time in their schedule. Of course, there’s the ‘connectedness / social’ element too, with pictures of puppies and inspirational quotes. Facebook groups have become a well used and well liked means of communication in our company.

– Most of our employees have access to either a smartphone or a mobile device, and are already connected on services like Facebook of their own accord. This makes implementing a “Facebook communication” method rather cost friendly for everybody.

– We’ve asked that all our team leaders be connected with the private Facebook group for us to be able to keep them informed with general business information as it is available and to collectively share what we know. Our second group is optional, with over half of our current staff having joined. As we continue to grow the company, participation in these groups will be encouraged more. Keeping communication up to date is an important part of the company’s success in keeping our team well informed which in turn keeps the morale high.

– Many people are already used to connecting with this service and for that reason it seemed like a natural fit. Features like ‘Expressions’ / ‘Who has seen the post’ / ‘Pictures and Videos’ / ‘Notifications’ / ‘Facebook Live’ and others make this tool very useful, efficient and productive.

Does your company use social media this way? Let us know your thoughts in the comments below.

Company News: Willy’s Trucking Service has expanded into Northern British Columbia

As of April, 2016, Willy’s Trucking Service’s will beginwillys_trucking_map_2016_a providing service into the following areas:

Fort Nelson

Charlie Lake

Fort St. John

Hudson’s Hope


Tumbler Ridge

Dawson Creek

Pouce Coupe

And continuing our service into:

Peace River


Grande Prairie


Fox Creek




We would like to extend our thanks to everyone in the Peace River region and beyond who have been working so hard to make this expansion possible. We are very excited as a team and as a Western Canadian, locally owned company to bring this expansion into fruition.

  • Focus – You need to remember that business, along with life, is a series of peaks and valleys, ebbs and flows. When business is prosperous it is easy to visualize your goals and follow that tunnel vision needed to reach them. On the flip side, following a downturn in the economy and seeing numbers changing because of forces out of your control can be detrimental to your focus. In these times you need to look towards the long term and “ride the storm”


  • Finances – Where can you tighten up? There are a few different avenues that you can take in order to keep the company  moving forward and it won’t be easy- mostly when it comes to cutting hours and pay but what you are able to learn from these difficult decisions is how important it is to communicate. Be honest and open with your team, informing them of exactly where you stand and why you are making the choices that you are.


  • Flexibility – Find a need, and fill it. Now is the time that forces your creativity, promotes diversifying and gets you pursuing leads. The times of being too busy to take on new work aren’t present and you may need to take different actions for the next while, not knowing how much longer that next while will be.


  • Creativity – This goes along with flexibility and diversifying.  Your creative juices really flow when you know that you aren’t just day-dreaming, you are really striving to make a connection between ideas and reality. 


  • Endurance – When the easiest attitude to fall back on is “negativity” it can take everything you have to remain poised and remain positive. As a leader, it is absolutely essential that you set the standard for enduring this time. Keep optimistic, surround yourself with your closest friends, family and mentors and keep moving forward. Not only will your company thank-you for it, but the community as a whole, who needs your leadership now more than ever. 

Do you have any strategies you and your team have adapted to lead through an economic downturn? Share them in the comments section below.

February Feature:Q&A with our client Deb Kalyn from Nykal Enterprises Ltd

1.  What prompted you to seek Willy’s Trucking Services? What situation or problem did you need to solve?

When Greyhound’s schedules between Edmonton and Peace River changed and the hours at the bus depot changed, we needed to look at other options.  We also found that there were fewer and fewer transportation companies to choose from and we weren’t particularly happy with their service.

2.  Why did you specifically select Willy’s Trucking?

We were referred to Willy’s Trucking by a friend and were impressed with the service from the first time we used them. We kept coming back!

3.  What made you believe that Willy’s Trucking was the best for achieving your desired result?

Consistency in service!  With the added bonus of free delivery from the depot in Peace River to our work site on Weberville Road.

4. How did you benefit from working with Willy’s Trucking?

I am confident that when I put my order in for  pick up of stuff in Edmonton, it will happen and I will have my product in Peace River the next day!  

5.What are the two most significant improvements that have resulted from your work with Willy’s Trucking?

Reliable product delivery

Product always arrives in good shape(not beat up)

6.What exactly did Willy’s Trucking do to contribute to the outcome you wanted?

I don’t have to worry that my product will not arrive.  I know that my project will not be held up.

7.Describe why you feel that working with Willy’s Trucking was successful.

Confidence in service.

8.In the future, what type of businesses would most benefit from working with Willy’s Trucking?

Anyone in the construction business that needs to source product out of town.  We build houses and we also install municipal water and sewer services.  We know that when we need our pipe, it will get to our job site on time.

9.If a potential client was on the fence about whether to work with Willy’s Trucking or not, what would you say to them?

First of all, we are so glad we found your company! 

Willy’s customer service is the best in the trucking industry. 

I KNOW I will get my product the next day from Edmonton. 

They are reliable, trustworthy and friendly.  They will go the extra mile when need be to ensure their clients are well taken care of! 

Thank-you to Deb and Nykal Enterprises for their feedback! If you are a client of ours and have an interest in being featured on our blog, please email info@willystrucking.com

photo 2 (1) 

Why we choose Kenworth Trucks and what that should mean to you.

Picture this: You are managing a business, you have deadlines but you also have “budget, budget, budget” ringing in your ears as you try to organize orders.

When orders and products arrive on time, you can concentrate on delivering to your client exactly what they need. That is why working with a company that understands the importance of using top quality tractors to ensure deliveries are always on schedule is of paramount importance.

How does a brand of tractor/trailor apply to your business? Because without the durability, reliability and quality of these rigs, we would be risking our business and yours. 

Since 2007 Willy’s Trucking Service has been building and transporting the Northern Alberta routes- Peace River Region covering South to Edmonton. With it’s climate, remote communities and rough roads, servicing Northern Alberta and delivering on-time comes down to many factors, one being ensuring you have the right equipment to do the job. Kenworth tractors equipped with the appropriate powertrain provides that security that our drivers need to know they are in the right rig to do the job. 

Currently our tractor-trailer fleet inventory consists of 85 registered units: 29 trucks and 56 trailers. Being experts in the transportation industry doesn’t solely mean knowing the routes and the rates, it means knowing exactly which equipment to choose to accomplish deliveries safely and on schedule. 

Do you have an experience with Kenworth trucks that enhanced your ability to produce great results for your transportation company? Please share in the comments below. 100_4253

Willy Schmidt- Canadian grit mixed with South American soul; one Entrepreneur’s story.

Born in High Level, Alberta, over 700km North of Edmonton, Willy’s first steps were on the hardened land of Northern Canada. For the first 5 years of his life him and his family resided in another remote location called La Crete. After that, they made the journey to the opposite side of the world, Bolivia, in South America.

They settled down in a town called Santa Rosa where they had a farm with all sorts of livestock, tractors and even horse and buggies.
The lifestyle was, of course, very different than that of Northern Canada’s but some things stayed the same, like the family’s love of living off the land, hunting local game and appreciating the wildlife. There was a variety of hunting including armadillos and rattlesnake hunting but some of Willy’s favourite animals to observe and to work with were monkeys, scarlet macaws and steer. From a very early age Willy has had a passion for being an important part of what is going on around him, not just watching everyone else do it.
When he was just six years old he was given the drivers seat to tractors on the farm!
 At 8 years of age Willy’s family came back to Canada and that is where he learnt how to weld after school at his father’s welding shop. Willy’s family was always an integral part of the community and they always believed in helping others and giving back. That is exactly what prompted them to return to Bolivia around Willy’s tenth birthday.
They returned to Bolivia with his fathers vision of helping people start their own farms. His father purchased bulldozers and they began their work helping the community and the locals.
By 11 years old Willy was working the fields with his family. Around the same time he managed to convince his parents to let him discontinue attending public school so he could work on his first business, farming the animals and selling the eggs in town.
By 14 he was bulldozing the land and selling/trading animals; a true businessman at heart! 14 was also a very special age for boys in his community, it meant it was time for him to experience independence and he got his first “car”. This wasn’t a vehicle a city kid would be used to..it was actually a horse and cart. That horse and cart would take him all the way into town, some 35kms away, just so he could do his trading on his own now.
At 16 years old Willy decided he was an adult, he could do just fine on his own now. He packed up his clothing, slapped a bag on his back and headed towards the next town; it was there that he worked alongside the only other foreigner in town.
At 18 Willy decided to move back to Canada and the rest of his family followed shortly after. His trail blazing spirit, knowledge of the trades and dedication to helping people around him have all contributed to the successful company he has today, Willy’s Trucking Services.


photo 3

Trucking Services we offer:

* Daily – Overnight to Destinations
* Delivery & Pick-up Service
* Hotshot Service
* Dry Van
* Tridem 53′ Vans & Decks
* Super-B Decks
* Pup Van & Decks
* Pipe Haul

Repair Services:

We offer a wide range of services for the automotive and heavy duty repair market. Our service is highly professional, competitively priced and executed with your timeline in mind.

Mat Services:

Based out of Peace River and capable of serving all of Alberta, we have a large supply of high quality mats, including spruce, fir and oak access mats.

  • Our rig mats are filled with SPF #2 and better 6 X 6 timbers. Timbers are notched on site. Rails and crossbeams are W6 X 15 beam.
  • Steel is stored indoors in a heated facility and all waste is recycled.
  • Willy’s Mats offers top quality innovative mat solutions serving oil, gas and mining industries.

Customer satisfaction is our top priority. We offer a wide range of mats using only the highest grade materials. We take pride in designing and building mats to meet your individual requirements.